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Shop details for MiniInTheBox

MiniInTheBox and LightInThebox are sibling gadget shops founded by the same company in China and have been growing and developing at lightening speeds. MiniInTheBox, which focuses set on electronic items, was created in 2006, a year before the lifestyle and fashion store LightInThebox was created. LightInThebox’s global Alexa ranking of 1,315 and MiniInTheBox’s rank of 1,750 prove their popularity equivalent to even larger vendors such as Banggood and Dealextreme.

Miniinthebox Index

The first impression: the website of MiniInTheBox

Experience with MiniInTheBox

Light- and MiniInTheBox proved themselves experienced merchants in our tests and could meet their set delivery times, sometimes even delivering faster than expected. The support is prompt, reaching out to customers with problems within 24 hours. We were very happy with our customer experience as we didn’t encounter any problems at all.

Details: Light- and MiniInTheBox.com

  • Delivery times: 10-20 work days, express shipping 3-5 days
  • range of products: all categories are available
  • price comparison: more expensive than direct competitors
  • specific features: multiple payment methods accepted

Pros

PayPal-Express payment
Other payment methods: credit card and even Sofortüberweisung.de for German customers or debit card for customers from the UK
most of the time no shipping charges
optional shipping insurance
credit balance automatically settled when placing an order
many languages available, but some translations don’t make sense
product questions are answered very fast
frequent promotions and discounts such as free expedited shipping

Cons

some products at LightintheBox don’t come with free shipping
delivery times may vary
Product Overlap between the two sites
ordering not possible without an account
product descriptions translated on the German webpage (Note 3 = Anmerkung 3) - complicates searching for specific items

Payment

By pressing the PayPal-Expressbutton, the order will be processed through PayPal, activating the buyer protection for a 180-day-period. This isn’t possible without a registration. But Lightinthebox and MiniInTheBox also feature a fair amount of third party merchants. In case of problems or questions, the multilingual support team is there to help. Usually responding quickly to customer concerns and taking time to go into detail about products.

MiniintheBox Payment Options

Many logos, but only three options: the payment options at MiniInTheBox

Supported payment methods

PayPal PayPal Our recommendation! PayPal is fast, easy to use and offers a great buyer protection.
credit card

Visa

MasterCard

AmEx

You can pay with your favorite plastic via PayPal. This way you can also take advantage of paypal's buyer protection program.

Delivery times and shipping

Sadly there aren’t uniform conditions concerning the shipping, as you have to pay shipping charges for standard shipping for some items and the delivery time can vary from 5-10 days up to 20 workdays. Many items are offered with free shipping and the expedited shipping takes about 3-5 days but even this can vary depending on the product, item value, and number of items.

Shipment tracking is possible by checking into your Mini- or LightintheBox account. There you have a very well-arranged overview of all your orders and their shipping status. Keep in mind, you shouldn’t choose a PO Box as your address because this might cause problems when the deliverer and customer cannot keep in contact. Bubble-wrapped packages are often declined to PO Boxes.

The availability of shipping insurance is also noteworthy. It usually costs only about $1 extra, so it may be worth it to consider when placing a large or important order.

MiniInTheBox Parcel

MiniInTheBox and customs

MiniInTheBox has a large client base in the European and North American markets and is familiar with the rules of the customs system. This means that packages are almost never held in customs offices because of incorrect declarations. Nevertheless, random checks on your order are always possible.

For shipments entering the US, extra taxes and fees on your product are a possible, if not entirely common, side-effect of international ordering. The amount to be paid can vary widely from nothing to $495 depending on the product and how its sent. Not every item is taxed when entering the country, but the majority are only subject to a nominal processing fee of between $2 and $9 when entering the country. If you are concerned about your item, or are planning to order goods in excess of $100, it is worth it to check with the Customs Office at the port of entry to confirm any extra taxes.

Any extra taxes or duty on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office and you will need ot go pick it up and pay any applicable fees in person.

Specific features

MiniInTheBox and LightInTheBox are the only China-specific shops that offer a direct discount of 10% on your next order, if you wish to use it. It isn’t necessary to exchange points for a discount and use it explicitly on your order, such as on the sites Dealextreme or Tinydeal.

The translations are well done in most cases but there are sometimes poorer automated translations that may leave out some product information. We recommend using the English translation in lieu of other languages, especially if you’re looking for electronic items such as cell phones and tablets.

Conclusion

Light- and MiniInTheBox work hard to establish a client base on the European market and are definitely successful in their pioneering efforts, as their alexa ranking proves. The prices tend to be on the higher side, but great deals are always possible when using available coupons and the 10% direct discount. Only the information on the delivery and shipping costs can cause confusion and the product range of both websites overlaps, which can sometimes lead to confusion if you're searching on both simultaneously.

Alternatives

 Alternative 1:  Banggood
Banggood
 
free shipping well-known shop, ideal for shopping for electronic goods, clothing, costume jewelry and a great starting point for RC fans and tinkerers, has many international warehouses
 Alternative 2:  Dealextreme
Dealextreme
 
free shipping also a known brand in the Chinese electronics business, offers also a couple of international warehouses

MiniInTheBox Coupons

The shop offers frequently different coupon codes, promotions and special deals which lead to free express shipping on orders of a certain value or discount a certain percentage of your order price. This can be settled with your direct credit and result in amazing discounts.

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Reviews (112)

2 months ago
Pau
Es una estafa. Antes de recibir el pedido te obligan a pagar tasas de aduana que nunca antes han avisado que existirían. Si no pagas te quedas sin producto y sin lo que hayas pagado. Repito: es una estafa.
3 months ago
Daniel
Lieferung wird nicht zugestellt, dann kommt der Kommentar - das noch einmal bezahlt werden muss. Paketdienst nennt sich express ist aber DPD und das die keinen Briefkasten finden ist mir bekannt. Also Geld weg und keine Ware. Miniinthebox sagt wende dich an den Paketdienst und der Paketdienst sagt wende dich an den Versender. Finger weg -von solchen Shops.
4 months ago
Markus
Finger weg von diesem Unternehmen. Das sind Betrüger . Hatte bestellt, sie haben sich nicht an den vereinbarten Preis gehalten, ich sollte 50 Prozent Aufschlag bezahlen. Dann konnte ich per Mastercard das Geld zurückbuchen lassen, aber danach hat die Fa. MasterCard ggü behauptet, ich hätte das Produkt, was nicht zutrifft. Mastercard buchte daraufhin erneut ab und nun ist angeblich keiner mehr zuständig. Resultat: Ich habe kein Geld und keine Ware.
4 months ago
Karl-Heinz W Gust
unglaublich, so viele Kunden sind unzufrieden und es ändert sich nichts. Prima das unsere Politiker auf unsere Kosten nach China reisen und dort Handelsabkommen aushandeln die ja wohl ganz offensichtlich nicht den deutschen Kunden helfen sondern nur unseren Wirtschaftsgiganten für deren Aktionäre mehr Dividenden zu erwirtschaften. Wen wundert, dass immer mehr Menschen unzufrieden werden und die angeblich guten Absichten der sozialen Marktwirtschaft hinterfragen?
4 months ago
David
Llevo esperando un pedido que hice con vosotros 50 días. Os escribí hará un par de días y me dijisteis que mi pedido llevaba en España desde el día 16 de enero y que tardaría en recibirlo de 1 a 2 semanas , cosa que me extrañó puesto que ya estaba supuestamente el pedido en España , del día 16 a hoy han pasado ya 2 semanas y sin rastro del pedido. Os gusta engañar a la gente contándoles mentiras de que si su pedido ya ha llegado a España, que si en una o dos semanas lo tendrá en su casa etc.. Yo no sé pero hay mucha gente en al misma situación que yo , no quiero ser mal pensado y pensar que estáis estafando a la gente . Voy a dar malas reseñas vuestras todos los días para que nadie vuelva a ser engañado y estafado .

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