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Shop details for GeekBuying

GeekBuying.com is an Online Electronics Store specializing in Consumer Electronics and Tech for Home and Office. Active since 2009, this Shenzhen, China-based company has managed impressive growth during its first few years by attracting customers from all over the world. With a US-only Alexa ranking of 16,351, the young tech site places comfortable among the top 20,000 most-visited websites in the United States, trumping its similarly-impressive Global Ranking of 21,039.

GeekBuying Index

Experience with GeekBuying.com

Even though GeekBuying isn't quite as organized and extensive as some larger competitors such as DealExtreme and FastTech, they make up for it by making their shopping experience much easier and user friendly while also offering relatively quick delivery times on most items.

  • Shipping Time: ca. 2-4 weeks; DHL/UPS/Express: 3-5 business days
  • Free Shipping options available
  • Selection: Focus on Electronics and Gadgets, including RC products and smartphone accessories
  • Prices: Very Low, similar to most competitors

Pros

Live Chat Function for real-time customer service
Free Shipping
1 Year Guarantee on consumer electronics (Free Repair or Replacement)
Warehouses in the USA and England for faster shipping

Cons

Customer must cover Shipping Costs for Returns

Payments

GeekBuying gives you multiple options to pay. You may complete your order using PayPal, Major Credit Card (Visa, MasterCard, AMEX, Discover, Qiwi), and Maestro. You also have the option to pay using the less secure but perennially present Western Union or Wire Transfer options. You need to create an account on GeekBuying in order to complete your order, but PayPay Express Checkout is also available for those who can't spare 3 minutes to make an account.

Shipping Costs and Delivery Times

GeekBuying gives its customers different delivery methods to choose from. Registered Airmail takes the longest (15-30 estimated business days) but its also Free. Shipping via DHL/UPS (3-5 business days) is also available for a relatively low, weight-dependent fee. EMS Express Mail (7-15 business days) is also available, but on some orders (like the one below) faster shipping via DHL/UPS or similar is even cheaper.

GeekBuying Shopping Cart

GeekBuying and Customs

Although, in our experience, GeekBuying has been nothing but professional in packaging and declaring their products for customs, it is still possible that customs may stop your packages for a random inspection. As such, we recommend that you look up your country's rules and regulations on international shipments and import taxes. 

For shipments entering the US, extra taxes and fees on your product are possible. Not every item is taxed when entering the country, and the majority are only subject to a nominal processing fee of between $2 and $9 in the case of a random customs stop. The amount to be paid, however, can vary widely depending on the product and how it’s sent. If you are concerned about your item, or are planning to order goods in excess of $500, it is worth it to check with the Customs Office at the port of entry to confirm any extra fees.

Any extra taxes or duties on your shipment will either be paid at your door when the mailman drops it off, or the package may be held at your local post office. In which case, you will need to go pick it up and pay any applicable fees in person.

Return Policy

GeekBuying gives you the option to send back an item for any reason within 7 days of delivery, but you will be required to cover the return shipping costs on items that are not defective. For items that are defective or damaged on arrival (GeekBuying refers to this at "DOA"), you must report the problem to customer service within 2 days of delivery. For these items, GeekBuying will cover all shipping costs. Should any problem with a product arise later, GeekBuying will reimburse a portion of the return shipping costs if the problem is reported within one month of delivery. Most electronics on GeekBuying are covered by their internal One-Year Guarantee, which allows you to send the item back for repair or replacement any time within a year. You will still be required to cover the shipping fees, however.

Special Features

Alongside the electronics store, GeekBuying also supports an internal blog that highlights new arrivals, reviews popular items, and even gives tutorials on how to use some products. 

They also feature a useful Live Chat feature to contact their customer service department in real time for any questions or problems that arise during the ordering process. 

GeekBuying Shopping Cart

Geekbuying has a lot of international warehouses to offer. Don't want to wait for an item to ship from China? Then check out a warehouse near to you for some goodies - there's a warehouse in Spain, the UK and the US!

 

Conclusion

Although GeekBuying may not be the largest online tech shop, it is certainly one of the best. It's popularity has continued to grow over the past few years due to its respectable selection, quality products, and great prices. The multiplicity of payment options and a Free Shipping option don't hurt either.

Alternatives

Alternative 1: Gearbest
Gearbest
 
A very well-established tech shop with a larger selection. Free Shipping Available.
Alternative 2: Cafago
Cafago
 
Covers just about everything, good selection of products. Large gadget inventory. Free Shipping available.

 

GeekBuying Coupon

Geekbuying has a special area for coupons - appropriately called Geekbuying Coupon Code Zone - where you can regularly find new coupon for certain products.

Sometimes you can find real bargains in this category - but each coupon is only valid for a certain product. So if you're looking for coupons valid for entire categories or the entire website, then check out the vouchers listed below. The most impressive coupons from Geekbuying and other Chinese online shops can be found on our "top coupon page".

 

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Reviews (176)

18 days ago
Sonia Fiorini
Hanno annullato il mio ordine per mancato pagamento. Sul mio conto c'è l'evidenza del pagamento ma mi invitano ad effettuarlo di nuovo! Io i miei soldi me li guadagno duramente, speriamo si risolva
5 months ago
Andras
Scammers and liars! They take your money upfront and do not delivery the service which you paid for! Their costumer service is useless and they only tell you what you want to hear but in reality they just do not care! Worst online webshop ever!
5 months ago
ANDREA
Ho ordinato un aspirapolvere il 20 novembre, la consegna era prevista in 3-10 giorni lavorativi. Oggi è il 5 gennaio e sto ancora aspettando. Il supporto (via chat) è una presa in giro, in due settimane li ho contattati 5 volte e ogni volta ripetono la stessa frase, "stiamo verificando con GLS". Ho chiesto come posso avere indietro i soldi e non mi hanno risposto. Esperienza decisamente negativa I ordered a product on 29/11/2020. Expected delivery time was between 3 and 10 working days. Now, 5 of january, i'm still wating the delivery. Support is useless and basically a waste of time, they're kidding telling every time the same sentence "we are checking with GLS". I asked how i can have my money back and i had no answer. Bad Bad shopping experience.
6 months ago
Umit
I bought xiaomi notebook last year, after 15 months i got display problems and i saw a video on youtube how i can fix it (it seems really easy) but i could not get two screws out the laptop. Luckily i fixed it and publish my review on the website geekbuying that i was not really happy with the build up and they didn't publish my review. They sent me an email that i should contact with a local repair store. Next time i will buy my laptop also from a local store;)
7 months ago
Daniel PASCAUD
Je n'avais pas vu ce concert de lamentations avant de faire mon premier achat sur Geekbuying. Sans doute aurais-je renoncé à acheter un aspirateur 190 € alors qu'il est en vente sur Amazon pour 300 (je dis bien trois cents) euros ! Le délai annoncé allait jusqu'à 7 jours et j'ai reçu l'article avec des accessoires en bonus en ... 3 jours. Ainsi avec le commerce en ligne le meilleur cotoie le pire...

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