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Shop details for EZCosplay

EZCosplay is a Chinese online shop for costumes and cosplay fans that was founded in 2009. After it was founded by two siblings in Shenzhen, it continuously grew, so that nowadays it employs more than 100 tailors and features more than 3.000 costumes. It is a very specialized shop and can be proud that it is on of the 395.000 most visited websites worldwide. Mostly people from the US seem to know about this special Chinese shop but we think that the European customers will soon discover this costume store.

EZCosplay Index

Experience with EZCosplay

By now we've only placed small orders at EZCosplay but are already pleased by the fast processing and the accommodating customer support.

Pros

vast range of size options
even customized sizes are possible
well-arranged website
buyer protection through PayPal payment

Cons

comparably high shipping costs
(but safe and fast delivery!)
returning only possible in a few cases

Payment

You can pay at EZCosplay with PayPal, Western Union or Bank Transfer. We definitely recommend paying with PayPal as the other payment options are only possible through a time-consuming e-mail exchange. By using PayPal you'll have buyer protection and know at the same time that your order won't be delayed because of an unnecessary complicated payment transaction.

EZCosplay Shipping and Payment Methods

Supported Payment Methods

PayPal PayPal Pay in a safe and fast way with Paypal. Another advantage: its great buyer protection program.
Credit card (processed via Paypal)

Visa

MasterCard

AmEx

Is processed via PayPal. Meaning you get to enjoy the Paypal buyer protection and your credit card information is protected.
Western Union   Western Union is not really the most useful payment method: you have to go to a Western Union branch and pay in cash. Meaning you can't get your money back and the payment confirmation might take some time.
Bank Transfer   This payment method might also, depending on your bank, take some time. Furthermore there might be additional fees and no buyer protection. You should prefer credit card or paypal payment

Shipping costs and delivery time

You have two shipping options at EZCosplay: Fedex and DHL. As the shipping fees are relatively similar (depending on the order it varies between $30 - $50), you have to pick which option you prefer. The delivery times are also similar: Both delivering companies estimate a delivery to Germany within 3 to 5 work days.

EZCosplay and customs

EZCosplay offers high quality products and only send via express shipping, so you should be aware that you will have to pay at least the legal 19% import sales tax in Germany.

Keep the potential extra fees in mind before placing an order: the legal 19% import sales tax will be raised on any order with a value of 26€ or more. The usual case would be to pay the taxes directly to your mailman once the parcel arrives. On rare occasions your local custom office will keep the package and you will have to come pick it up and pay the taxes at their office. On orders with a value of 150€ or more you might have to pay custom fees - you can find further information on tax procedures in our FAQ

Return policy

Most of the costumes are being custom-made for you, meaning that the conditions for return are comparable to those of bridal shops. After placing your order, you have 24 hours to cancel or change your order. After that you will be charged a 30% processing fee, as the tailors begin producing your order after a day. After three days you cannot cancel your order anymore.

If items are missing in your package (and you deliver evidence in form of pictures) they will be shipped immediately. If you received a wrong size, you will get a free replacement (but 1-2cm difference aren't a wrong size, this item cannot be returned). In case you took or entered the wrong measurements and need a new costume, you can get a 10% discount on your new one. You can also send the costume back and get a size revision but you have to pay for all shipping and processing costs.

Accessories and wigs can be returned within 7 days.

Generally you can only return items, if they haven't been worn or washed, if they don't have stains and don't smell of odors or perfume.

Special features

EZCosplay tries to keep up-to-date. The range of products is regularly updated and added to so that costumes for the newest movies and games will be featured. There are even costumes for your pets.

EZCosplay's point system will please frequent cosplayers or carnival fans. Similar to other online shops you can collect points and use them for a discount on your next orders.

A wish list and a register of the upcoming conventions (in the US) help to keep an overview and place orders in a timely manner.

Conclusion

EZCosplay is an establishment for cosplayer. Inexpensive Chinese prices are combined with gorgeous, custom-made costumes. For everyone who doesn't have the time, the talent or patience to tailor their own costume, this will be an amazing place to go and it will suite the taste of many people. Even if it is comparably unknown yet, we foresee a rise of popularity very soon.

Alternatives

 Alternative 1:  LightintheBox
LightintheBox
 
shipping costs more than 10.000 costumes and accessories
 Alternative 2:  Lovelywholesale
Lovelywholesale
 
shipping costs many cheap costumes, not as high quality as items from EZCosplay

EZCosplay Coupons

To get your next favorite costume a bit cheaper, you can check out the Daily Deals on EZCosplay or our available coupon codes. If you know of coupons that we don't feature yet, then click on "Submit your coupon" and tell us or send us an e-mail!

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Reviews (28)

6 months ago
marco
Please, they don't use real photo for their products; extremely poor materials.
a year ago
theo leutenegger
Des costumes de mauvaises qualités avec des finitions horribles. Les ceintures sont en plastique, les poches sont des fausses, les fermetures éclairs sont en fait des scratchs, et dans le cas de ma tenue, il y avait un masque.....sans les trous pour les yeux. Bref ne commandez pas sur ce site, il est mauvais, et le retour est impossible, sauf si vous voulez encore perdre au mieux 50 euros, au pire une autre centaine. Et je ne parle même pas de l'emballage arrivé pleins de trous, ou des frais de livraisons qui comptent pour 1/4 du prix.
a year ago
Dirk
Ich habe erst garkein Kostüm bekommen. Auch auf meine deutsch- und englischsprachigen Mails wurde nicht reagiert, Sehr schade, denn diese Optik an Kostüm und vor allem diesem Cosplay Character bekommt sonst nicht. Aber durch payPal habe ich problemlos mein Gld zurück bekommen.
a year ago
Momo
Buyers beware. If they mess your order up, you will NEVER get a refund, no matter how in the wrong they are and regardless of what they say on their page. First of all, I ordered the costume on July 26th and told them I need it by the end of Sept. It should only take 2 to 3 weeks to tailor and a week or two to ship. By early September I asked them for a status. They hadn't even started. I asked for a refund since the costume would not make it in time for my con even though I ordered it with plenty of time. They did not want to give me a refund and offered a 15% discount and told me I can just wear it to another convention. I thought this was rude, but I accepted. They never sent me my discount. A month later I receive the costume and it was completely wrong. On their page it said it would be made out of vinyl and leather. It was made out of velvet. In addition the boots I ordered were supposed to be the same dark green as the costume. They were bright lime green. When I asked for a refund, they tried to push a 50% discount on me. Considering I never got the first promised discount and can never wear the costume because it was so completely wrong, I declined. Eventually I told them I would open a dispute with Paypal and my Credit Card company, so the conceded to give me a refund. I waited a month and a half, and got no refund. I reached out to them and they said they would check on the status of my refund. Another three weeks have passed. Since then I have sent them two more emails and they are now ignoring me. Finally I gave up and opened up a case through Paypal. I hope I will get my refund. On another note, I actually purchased two costumes from them around the same time. The second costume was made incorrectly also and had missing items. They refused to send the missing items like they promise on the page. In short, if they make a mistake, you are the one who loses because they will continuously tell you that you are wrong and their tailor was right. The prices may be cheap but service and quality matches. So I tell you to purchase with caution.
a year ago
Cookie
Sehr schlechter Shop, wünschte ich hätte dort nie bestellt. Ich bin sehr schlank und trage XS also habe ich diese dort auch bestellt. Bekommen habe ich eine M. Als ich EZCOSPLAY eine Email schrieb meinten sie das das so ihrer XS entsprach. Mir ist das Cosplay viel zu gross!!! Sie geben mir nicht mal einen Teil meines Geldes wieder. Das einzige was ich von diesem Shop empfehlen kann sind Perücken (dunklere Perücken sollen laut meiner Freundin beim schwitzen abfärben) also Achtung, wäre schade um eure schönen Cosplays :/. Props und Perücken kommen wie beschrieben an und sind auch das Geld wert. Man muss bloss damit rechnen das Kleinigkeiten vielleicht kaputt sind. Im grossen und ganzen werde ich dort nicht mehr bestellen egal wie viel Auswahl sie dort haben. Spart euch das Geld und den Ärger

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